Tag: Blackboard

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Blackboard: Current Issues

March 23, 2017 | Beth Fisher

Announcements / Pinned

For updates on all current issues, please go to https://blackboard.wustl.edu/announcements/ SafeAssign Blackboard is reporting that, due to a high paper load, instructors using SafeAssign are currently experiencing significant delays when requesting reports. Recommended Browsers: Safari and Firefox Due to intermittent issues we have observed when using Chrome (e.g. “chevron” not opening to provide edit options), we […]

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Blackboard Outage

February 28, 2017 | Gillian Parrish

Announcements

Update, 4:31 pm, 2/28/2017 Additional features are now functioning again, and testing of the system continues. For the most current status updates, please go to blackboard.wustl.edu. Update, 3:05 pm, 2/28/2017 The Blackboard Service is operating at this time, but all features are not yet restored. Original Post 11:55 am, 2/28/2017 Washington University is currently experiencing a Blackboard […]

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Potential Blackboard Log-In Issue

February 5, 2017 | Beth Fisher

Announcements

Announcement from WashU-IT, 2/4/2017 After the Blackboard Service was upgraded to SaaS version 3100.9 on 2/4/2017, some users experienced problems logging in. To solve this problem, clear your browser’s cache, close your browser, then try to log in again at blackboard.wustl.edu. Here are instructions for clearing your cache on Chrome, Firefox and Safari: www.techradar.com/how-to/computing/how-to-clear-cache-1298796.

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Blackboard Performance Issues

January 17, 2017 | Teaching Center Staff

Announcements

Washington University Information Technology Update from WashU-IT (2:49 pm, 01/18/17): The Blackboard Service experienced a partial outage Tuesday, 1/17/2017.  We believe all features are fully restored and available for use. Thank you for your patience. Update from WashU-IT (5:43 pm, 01/17/17): The Blackboard Service experienced a partial outage today. This caused major delays across the platform for […]

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New Log-in & Updates in Blackboard

January 11, 2017 | Teaching Center Staff

Announcements / Pinned

Blackboard has a new URL and look! The new blackboard log-in page may be found at blackboard.wustl.edu. Please update any bookmarks in your computer’s browsers. The old URL will direct you to the new log-in page. You may also note some minor changes in look and functionality. The new theme was designed for improved user accessibility and […]

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Blackboard Support for Faculty

December 14, 2016 | Teaching Center Staff

Announcements / Pinned

The Teaching Center provides Blackboard support for faculty. If you need assistance with your Fall 2016 course during finals week, or if you would like assistance setting up your Spring 2017 course, please contact us, stop in Eads 105, or call (314) 935-6810. You will also find help-sheets and other helpful information in the Blackboard section […]

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Blackboard Outage during Winter Break

November 30, 2016 | Teaching Center Staff

Announcements

Blackboard will be unavailable from 6:00 pm Monday, December 26, 2016 until 8:00 am Tuesday, January 3, 2017. During this outage, the University will move Blackboard to SaaS hosting. If the migration process is completed earlier, an email will be sent to all faculty to inform them that Blackboard is available. The transition to SaaS […]

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Blackboard SafeAssign Issue

February 14, 2016 | Bryn Lutes

Announcements

We have discovered an issue with SafeAssign that prevents students from submitting SafeAssignments. We are working with Blackboard to resolve this issue as quickly as possible, and will provide an update as soon as one is available. If you have any questions about this situation, please contact The Teaching Center.

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Blackboard Services Restored

February 11, 2016 | Bryn Lutes

Announcements

Blackboard has completed its maintenance outage and is now available for use. If you have any trouble logging in, please try clearing the cache on your browser (linked instructions below) and logging in again. Clearing the cache on your browser: Chrome Firefox Safari

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Part-Time Opportunity for Graduate Students Spring 2016

November 25, 2015 | Bryn Lutes

Announcements

The Teaching Center is seeking to hire 6 graduate students to provide Blackboard support for faculty starting mid-August 2015. Each student will work 6-10 hours per week to provide “walk-in” assistance for faculty who visit a Blackboard help-desk in Olin library.

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